Campus AI Development Use case scenarios

07 — Use case scenarios

Eight builders, eight sets of controls

The same campus AI tools reach very different people. These scenarios run from a governed development team to a student with a course API key. Each lands on a different band or platform track and needs different controls.

A framework for choosing

Six lenses, asked of every scenario

Each scenario page asks the same six questions in its own terms. The strictest answer sets the approach and controls, the same rule as the chooser. See how it fits together.

  1. 01DataWhat it touches and how that data is classified
  2. 02AudienceWho relies on it, and what happens if it’s wrong
  3. 03LifespanHow long it lives and who maintains it
  4. 04ReachWhat it can read, write or break
  5. 05VerificationHow you’ll know it’s right, and keep knowing
  6. 06AccountabilityWho owns it, approves it and discloses it
0104 Spec-driven
Enterprise development team Central IT’s application team is asked to build an integration that brings advising notes into the student information system and flags students for outreach. It will run for years, touch records protected by FERPA and be maintained by people who didn’t write it. Read the scenario →
0203 Agentic
Research software engineer A postdoc vibe-coded an analysis that now underpins a paper. A research software engineer rebuilds it as a pipeline that other groups will run on the cluster and cite. Read the scenario →
03Track A · Low-code
Department platform maker A registrar staff member wants to replace an email-and-spreadsheet process for transcript requests. They describe the process to the low-code platform’s AI, which drafts the form, the approval steps and the notifications. Read the scenario →
04Track B · Enterprise
Functional analyst A finance analyst needs a budget-variance report by department. They ask the enterprise system’s built-in AI to generate the report definition and calculated fields. Read the scenario →
0501 Vibe coding
Business user An office administrator uses the campus AI assistant to write a spreadsheet macro that cleans event registrations, then a small web form for the office. Read the scenario →
0602 AI-assisted
Faculty member An instructor builds a practice-quiz tool for their course with the campus AI platform, then shares it with colleagues teaching other sections. Read the scenario →
0702–03 Assisted to agentic
Student using an AI API A capstone team builds a course-help chatbot that answers questions from course materials. It calls the campus AI gateway with a course-issued API key. Read the scenario →
08Track A · Low-code
Student using an AI platform A student club builds an event sign-up agent in a campus-provided no-code agent builder and shares it with members. Read the scenario →

When a scenario changes, such as an office adopting a business user’s form or a student chatbot opening to a full course, re-run the chooser. The strictest factor sets the new controls.

Discussion cases

Harder cases, no easy answers

Six hypothetical composites built to start arguments in a governance committee, a faculty senate or an IT leadership meeting. Each sets out two defensible views, questions to work through and where the framework points.

Case 01The prototype everyone now depends onTurn it off now — or keep it running and harden it?Open the case → Case 02The agent that drafts the gradesThis is responsible use — or the human review is nominal?Open the case → Case 03The shadow tool that works betterShut it down — or learn from it?Open the case → Case 04The research code nobody can explainThe result stands — or the result is not yet trustworthy?Open the case → Case 05The week one group used most of the budgetCap every group — or caps penalize real research?Open the case → Case 06The vendor agent that arrived switched onSwitch it off until reviewed — or govern it in place?Open the case →

Across every scenario

Shared responsibility

Whoever builds, the work is shared. The institution makes the safe path possible and owns its legal obligations; the builder owns what they ship and the choices they make along the way. Neither side can hand its part to the other, or to an AI tool.

The institution

Makes the safe path possible

  1. 01Provide a safe path that is easier than the unsafe oneContracted tools and campus accounts, with data terms that cover the data people actually use. If the approved option is slower than a personal account, people will use the personal account.
  2. 02Classify the data and say which tools may touch itPublish the data levels with campus examples, and keep the list of approved tools for each level current.
  3. 03Set proportionate controls and staff the reviewsDefine the tiers, name who reviews what, and answer within a reasonable time. A review queue nobody staffs is a policy nobody follows.
  4. 04Keep the inventory, budgets and kill switchesKnow which agents, assistants and integrations run on institutional accounts, who owns them, what they cost and how to turn them off.
  5. 05Teach, support and plan for exitsOffer training, templates and office hours. Plan for vendor changes, model updates and people leaving.
  6. 06Own institutional obligationsAccessibility, privacy, records, security and procurement duties stay with the institution, even when the code was written by someone else or by an agent.
The builder

Owns what they ship

  1. 01Know the data before you startCheck its level, use only tools approved for it, and use public or synthetic data where you can.
  2. 02Own what you ship, whoever wrote itIf AI wrote it and you run it, it’s yours. Read, test or verify it to the level your tier requires.
  3. 03Stay inside the access you were givenAgents should get the narrowest permissions that work. Don’t use personal accounts or tokens for institutional data.
  4. 04Disclose and document in proportionSay where AI was used, record what reviewers need, and follow course, journal or funder rules on disclosure.
  5. 05Raise your hand when the stakes changeWhen more people rely on it, the data gets more sensitive or something breaks, ask for the next tier instead of waiting to be found.
  6. 06Hand it off or shut it downBefore you move on, name a new owner, or retire the tool, its data and its credentials.

How the balance shifts by scenario

The less experience and control a builder has, the more the institution has to provide up front. The more a tool can do, the more the builder must verify.

ScenarioThe institution providesThe builder answers for
Central IT teamEnterprise environment, code review, testing pipelines, change controlEvery merged change, regardless of how it was written
Functional analystVendor configuration rules, test environments, steward approvalsConfigurations and the testing behind them
Platform makerLicensed platform, connectors, a registry and budgetsEach agent or flow, its permissions and its owner
Business userApproved assistants, clear data rules, a place to ask for helpWhat goes into the tool and what gets acted on
Faculty builderLicensed tools, accessibility support, learning-design guidanceCourse tools that are accessible and fair to students
Research software engineerResearch computing, data-steward and IRB processesReproducibility, provenance and disclosure
Student on a campus AI platformThe platform, its guardrails and clear course policiesHonest use within course rules
Student using an AI APIKeys or credits, spending limits, guidance on data and securityKeys, costs and any personal data the app collects

Proportionality

Governance in proportion to risk

Too little control exposes people and data. Too much pushes builders to personal accounts and unsanctioned tools, where there is no control at all. Set each control area to the lowest tier that covers its real risk, and apply that area’s controls. The project’s baseline is a label taken from its highest area: it tells reviewers where the most scrutiny belongs, not that every area rises to match.

  1. 01Area by area, not all or nothingA student chatbot can need tight access controls and light documentation at the same time.
  2. 02Requirements and law set the floorA legal trigger such as FERPA data or a public-facing interface fixes the minimum tier for that area.
  3. 03Tiers move with the workRe-tier when users, data or reach change, up or down. Retiring a tool should lower its controls too.

The eight scenarios, area by area

ScenarioBaselineReviewDocumentationApprovalDataAccessTestingMonitoring
Enterprise teamT5 · CriticalT5T5T5T4T5T5T5
Research software engineerT4 · InstitutionalT4T4T3T4T4T4T3
Platform makerT4 · InstitutionalT3T3T3T4T3T3T3
Functional analystT4 · InstitutionalT3T3T3T4T3T3T2
Business userT2 · SharedT1T1T1T2T1T1T1
Faculty memberT3 · ManagedT2T2T2T2T2T3T2
Student with an APIT3 · ManagedT2T2T2T1T3T2T3
Student on a platformT2 · SharedT2T1T2T2T2T1T2

What each tier requires

Control areaT1 PersonalT2 SharedT3 ManagedT4 InstitutionalT5 Critical
ReviewSelf-check against a few hand-verified casesA colleague looks it over before others rely on itPlatform or center-of-excellence review before productionHuman review of every change by someone who can explain itIndependent review plus security, accessibility and equity sign-off
DocumentationA note on what it does and where it livesA short README: purpose, owner, data usedRegistered in the inventory with an owner and backupA written spec with acceptance criteria and non-goalsSpec traced to tests, decision records and an impact assessment
ApprovalNone neededManager or sponsor is awareThe system or data owner approvesChange advisory approval before each releaseAn executive owner signs the go/no-go after legal and privacy review
DataPublic or your own data onlyInternal data with no restricted fieldsLimited confidential data (Level 3) in approved tools under contractConfidential records at scale (Level 3, such as FERPA and GLBA data) with steward approval and minimizationRestricted data (Level 4) or high-risk uses, in an approved enclave, with an impact assessment
AccessPersonal account in a campus-licensed toolTeam space; no shared credentialsManaged environment with role-based accessScoped service identities; agents never hold production credentialsLeast privilege, time-limited credentials and separation of duties
TestingSpot-check the resultsRepeatable checks on sample dataEvery path tested, including failures; accessibility check; re-test when the model or prompt changesAutomated tests and security scanning on every changeAll of that plus evaluations and red-teaming
MonitoringNone neededThe owner reviews it each termPlatform logs and periodic usage reviewCentral audit logs, alerts and budgetsContinuous monitoring, an incident runbook and periodic audit