07 — Use case scenarios
The same campus AI tools reach very different people. These scenarios run from a governed development team to a student with a course API key. Each lands on a different band or platform track and needs different controls.
Each scenario page asks the same six questions in its own terms. The strictest answer sets the approach and controls, the same rule as the chooser. See how it fits together.
When a scenario changes, such as an office adopting a business user’s form or a student chatbot opening to a full course, re-run the chooser. The strictest factor sets the new controls.
Discussion cases
Six hypothetical composites built to start arguments in a governance committee, a faculty senate or an IT leadership meeting. Each sets out two defensible views, questions to work through and where the framework points.
Across every scenario
Whoever builds, the work is shared. The institution makes the safe path possible and owns its legal obligations; the builder owns what they ship and the choices they make along the way. Neither side can hand its part to the other, or to an AI tool.
The less experience and control a builder has, the more the institution has to provide up front. The more a tool can do, the more the builder must verify.
| Scenario | The institution provides | The builder answers for |
|---|---|---|
| Central IT team | Enterprise environment, code review, testing pipelines, change control | Every merged change, regardless of how it was written |
| Functional analyst | Vendor configuration rules, test environments, steward approvals | Configurations and the testing behind them |
| Platform maker | Licensed platform, connectors, a registry and budgets | Each agent or flow, its permissions and its owner |
| Business user | Approved assistants, clear data rules, a place to ask for help | What goes into the tool and what gets acted on |
| Faculty builder | Licensed tools, accessibility support, learning-design guidance | Course tools that are accessible and fair to students |
| Research software engineer | Research computing, data-steward and IRB processes | Reproducibility, provenance and disclosure |
| Student on a campus AI platform | The platform, its guardrails and clear course policies | Honest use within course rules |
| Student using an AI API | Keys or credits, spending limits, guidance on data and security | Keys, costs and any personal data the app collects |
Proportionality
Too little control exposes people and data. Too much pushes builders to personal accounts and unsanctioned tools, where there is no control at all. Set each control area to the lowest tier that covers its real risk, and apply that area’s controls. The project’s baseline is a label taken from its highest area: it tells reviewers where the most scrutiny belongs, not that every area rises to match.
| Scenario | Baseline | Review | Documentation | Approval | Data | Access | Testing | Monitoring |
|---|---|---|---|---|---|---|---|---|
| Enterprise team | T5 · Critical | T5 | T5 | T5 | T4 | T5 | T5 | T5 |
| Research software engineer | T4 · Institutional | T4 | T4 | T3 | T4 | T4 | T4 | T3 |
| Platform maker | T4 · Institutional | T3 | T3 | T3 | T4 | T3 | T3 | T3 |
| Functional analyst | T4 · Institutional | T3 | T3 | T3 | T4 | T3 | T3 | T2 |
| Business user | T2 · Shared | T1 | T1 | T1 | T2 | T1 | T1 | T1 |
| Faculty member | T3 · Managed | T2 | T2 | T2 | T2 | T2 | T3 | T2 |
| Student with an API | T3 · Managed | T2 | T2 | T2 | T1 | T3 | T2 | T3 |
| Student on a platform | T2 · Shared | T2 | T1 | T2 | T2 | T2 | T1 | T2 |
| Control area | T1 Personal | T2 Shared | T3 Managed | T4 Institutional | T5 Critical |
|---|---|---|---|---|---|
| Review | Self-check against a few hand-verified cases | A colleague looks it over before others rely on it | Platform or center-of-excellence review before production | Human review of every change by someone who can explain it | Independent review plus security, accessibility and equity sign-off |
| Documentation | A note on what it does and where it lives | A short README: purpose, owner, data used | Registered in the inventory with an owner and backup | A written spec with acceptance criteria and non-goals | Spec traced to tests, decision records and an impact assessment |
| Approval | None needed | Manager or sponsor is aware | The system or data owner approves | Change advisory approval before each release | An executive owner signs the go/no-go after legal and privacy review |
| Data | Public or your own data only | Internal data with no restricted fields | Limited confidential data (Level 3) in approved tools under contract | Confidential records at scale (Level 3, such as FERPA and GLBA data) with steward approval and minimization | Restricted data (Level 4) or high-risk uses, in an approved enclave, with an impact assessment |
| Access | Personal account in a campus-licensed tool | Team space; no shared credentials | Managed environment with role-based access | Scoped service identities; agents never hold production credentials | Least privilege, time-limited credentials and separation of duties |
| Testing | Spot-check the results | Repeatable checks on sample data | Every path tested, including failures; accessibility check; re-test when the model or prompt changes | Automated tests and security scanning on every change | All of that plus evaluations and red-teaming |
| Monitoring | None needed | The owner reviews it each term | Platform logs and periodic usage review | Central audit logs, alerts and budgets | Continuous monitoring, an incident runbook and periodic audit |