8.2 — Capacity to scale
A few experiments will become tools others depend on. Scaling takes gates matched to risk, people who can review and support the work, and someone watching the whole portfolio.
Pathway
Each step adds the least structure that’s still safe. Most experiments should end as experiments; the gates are for the ones others come to rely on.
| Experiment | Pilot | Production | |
|---|---|---|---|
| Who uses it | The builder | A defined group, for a set time | Others depend on it |
| Data | Public or synthetic | Internal; confidential with steward approval | As classified, in an approved environment |
| Control tier | T1–T2 | T2–T3 | T3–T5, set by data and audience |
| Validation | Does it do the job? | Acceptance criteria tested with real users | Tests from the spec in CI; accessibility testing; protected test files |
| Security for AI-generated code | No secrets in code; no production credentials | Dependency and secret scanning; scoped credentials | Static analysis, dependency checks, human review of every diff including removals; security review at tier |
| Data protection | Nothing leaves the sandbox | Minimum necessary data; access logged | Retention, role-based access and audit logs outside the builder’s control |
| Ownership | The builder | Named owner, review date, registry entry | Named owner and backup, support path, offboarding plan |
| Gate to the next step | Someone else wants to use it | Pilot measures met and an owner accepts it | Reviewed against the tier on a schedule |
The gates draw on the promotion signals, the control tiers, shared responsibility and the governance checklist.
Team development
Skills spread through people who have done the work. Most institutions start with a community of practice and formalize it as demand grows.
Support model
Support has to grow with the number of tools. Set it by tier, and agree who pays before launch.
| Tier | Who supports it | Response | Funding |
|---|---|---|---|
| T1–T2 | The builder | Best effort, with no promise to others | The builder’s unit |
| T3 | The owning unit, with a named backup; IT for platform issues | Business hours, agreed with users | Unit budget |
| T4–T5 | Shared with IT or a platform team, which takes operational ownership | A formal service level, with on-call where needed | Central funding or chargeback, agreed before production |
Broader adoption
As use spreads, the risk moves from single tools to overlap, drift and tools nobody remembers. Someone has to manage the whole set.
Next: see campus practices, or use the governance checklist.