Campus AI Development Scaling to production

8.2 — Capacity to scale

Scaling to production

A few experiments will become tools others depend on. Scaling takes gates matched to risk, people who can review and support the work, and someone watching the whole portfolio.

Pathway

Experiment → pilot → production

Each step adds the least structure that’s still safe. Most experiments should end as experiments; the gates are for the ones others come to rely on.

ExperimentPilotProduction
Who uses itThe builderA defined group, for a set timeOthers depend on it
DataPublic or syntheticInternal; confidential with steward approvalAs classified, in an approved environment
Control tierT1–T2T2–T3T3–T5, set by data and audience
ValidationDoes it do the job?Acceptance criteria tested with real usersTests from the spec in CI; accessibility testing; protected test files
Security for AI-generated codeNo secrets in code; no production credentialsDependency and secret scanning; scoped credentialsStatic analysis, dependency checks, human review of every diff including removals; security review at tier
Data protectionNothing leaves the sandboxMinimum necessary data; access loggedRetention, role-based access and audit logs outside the builder’s control
OwnershipThe builderNamed owner, review date, registry entryNamed owner and backup, support path, offboarding plan
Gate to the next stepSomeone else wants to use itPilot measures met and an owner accepts itReviewed against the tier on a schedule

The gates draw on the promotion signals, the control tiers, shared responsibility and the governance checklist.

Team development

Growing builders and reviewers

Skills spread through people who have done the work. Most institutions start with a community of practice and formalize it as demand grows.

  1. 01Orientation for every builderApproved tools, data classification, the registry and who to ask. Required before using a shared or institutional environment.
  2. 02Role-based tracksSpec writing and acceptance criteria for analysts, agent scoping and verification for IT, critical review for faculty and students. See competencies.
  3. 03A pool of approved reviewersPeople trained to review T3 and above: diffs, tests and data access. Builders rotate in as they gain experience.
  4. 04Time in job descriptionsBuilding and reviewing count as work. When it happens on nights and weekends, it stops when the builder leaves.
  5. 05Shared playbooksSpecs, prompts, guardrail files and incident notes, kept in one place the community maintains.

Support model

Who keeps it running

Support has to grow with the number of tools. Set it by tier, and agree who pays before launch.

TierWho supports itResponseFunding
T1–T2The builderBest effort, with no promise to othersThe builder’s unit
T3The owning unit, with a named backup; IT for platform issuesBusiness hours, agreed with usersUnit budget
T4–T5Shared with IT or a platform team, which takes operational ownershipA formal service level, with on-call where neededCentral funding or chargeback, agreed before production

Signs a tool needs a new home

  1. 01Users outside the owning unitOther departments now rely on it.
  2. 02More sensitive dataIt has started touching confidential or restricted data.
  3. 03The builder is leavingReassign it, hand it to IT or retire it before they go.
  4. 04Repeated incidentsOutages or errors the owning unit can’t fix on its own.

Broader adoption

From many tools to a portfolio

As use spreads, the risk moves from single tools to overlap, drift and tools nobody remembers. Someone has to manage the whole set.

  1. 01Publish what’s approvedA catalog of approved tools, models and templates, so people start from what exists. Enterprise fit
  2. 02Reuse before rebuildingShared components for sign-in, logging and integrations, so each tool doesn’t solve them again.
  3. 03Report outcomesEach tool’s success measure from the opportunity filter, reported at its review date.
  4. 04Review the portfolio yearlyMerge overlapping tools, retire unused ones and promote the ones others depend on.
  5. 05Share across institutionsSpecs, guardrails and lessons travel well, and peer institutions are solving the same problems.

Next: see campus practices, or use the governance checklist.